Data deletion
tomo's whole dataset about you is: your phone number, the items you created, your chat with tomo, your timezone, and your plan status. Here's how to have all of it erased.
Option 1 — stop now, auto-purge later
- Text
stopto tomo (or simply block the number). - All outbound messaging stops immediately.
- Your data is retained for 90 days in case you return, then purged automatically.
Option 2 — immediate full deletion
- Text
stopto tomo from the number you want erased (this proves you control it). - Email hello@tomomind.com with the subject "Delete my data" and the phone number.
- Everything tied to that number — items, message history, account row, habit logs — is deleted within 7 days, and you'll get a confirmation reply before the mailbox forgets you too.
What deletion can't reach
- Copies of the WhatsApp conversation on your own phone — delete the chat locally if you want it gone from your device.
- Records held independently by Meta (message transport) and, if you ever paid, the legally-required transaction records at Dodo Payments — those are governed by their own policies.
Questions about what's stored in the first place are answered in the privacy policy.