Privacy Policy
Last updated: July 2026
tomo is a reminder service that lives entirely inside WhatsApp. This policy explains what it stores, why, who touches it, and how to make it forget you. The short version: tomo stores the minimum it needs to send your reminders, never sells anything, and deletes on request.
What tomo stores
| Data | Why |
|---|---|
| Your WhatsApp phone number | It is your account — no other account, email, or password exists. |
| The reminders, todos and habits you create | To deliver them. This is the product. |
| Messages you exchange with tomo | To understand your requests, resolve follow-ups like "actually 5pm", and audit delivery. |
| Your timezone | Inferred from your phone number's country code so reminders fire at the right local time; you can correct it anytime with timezone <city>. |
| Plan & payment status | Whether you're on Free, Pro or Lifetime, and a customer reference at our payment provider. tomo never sees or stores card or UPI details. |
tomo does not collect your name, email, contacts, location, device data, or anything from your other WhatsApp chats. There are no ads and no trackers. The website sets no cookies; it may use Cloudflare Web Analytics, a cookieless, privacy-preserving page-view counter that identifies no one.
Who processes it
- Meta (WhatsApp Business Platform) carries the messages, as it does for any WhatsApp conversation. Meta's own privacy policy applies to transport.
- Cloudflare hosts tomo's server and database (encrypted at rest and in transit).
- Google (Gemini API) may process the text of a message solely to understand a scheduling request when simple parsing isn't enough. Messages are not used to train models.
- Dodo Payments processes payments as merchant of record if you upgrade. Your phone number is attached to the transaction so the upgrade reaches your account.
No other third parties. Your data is never sold, rented, shared for advertising, or used to train AI models.
Retention
- Active data is kept for as long as you use tomo — that's what makes it work.
- If you text
stopor block tomo, all outbound messaging ceases immediately. Your items are kept for 90 days in case you return, then purged. - You can request immediate deletion of everything at any time — see data deletion.
Your rights
Wherever you live, we honor the spirit of GDPR-style rights: access (ask for a copy of what tomo holds about your number), correction (fix your timezone or items in the chat itself), deletion (see data deletion), and objection (text stop and everything stops). To exercise access requests, contact us from a channel that proves control of the phone number in question.
Children
tomo is not directed at children under 13 (or the higher minimum age for WhatsApp in your country). WhatsApp's own age terms apply.
Changes
If this policy changes materially, tomo will tell you the same way it tells you everything — a message in the chat — before the change takes effect.
Contact
hello@tomomind.com